Document name How to setup an ACD group on iPECS Cloud  Author  Jess Portugal Publish Date 11/05/2021 Version  1.0

 

 

1. Version Information 

 

 

Date Author Update Information  Version 11/05/2021 Jess Portugal 1st Draft 1.0

 

 

2. Document Purpose & History

 

This document is intended to provide the reader with the necessary steps on how to setup an ACD group on iPECS Cloud 

 

 

How to setup an ACD group on iPECS Cloud 

 

 

 

 

Please find the video here.

 

 

 

 

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