Document Name Known Issue – UCP Resetting Author  Anita Robson Publish Date 05/09/2018 Version 1.0

 

 

 

UCP Resetting

 

We have had reports from a few customers that their UCP resets randomly.

 

This looks like it is happening when using VOIU SW channels under heavy load.  You can identify if this is the cause by looking under MAINTENANCE – UCP LOG VIEW – the reason will be POWER OFF

 

 

 

If you are experiencing this issue, please contact Technical Support