Document name UCP – MCIM/VCIM capacity when monitoring calls with call recording enabled Author  Anita Robson Publish Date 17/10/2019 Version  1.0

 

 

1. Version Information 

 

 

Date Author Update Information  Version 17/10/2019 Anita Robson 1st draft 1.0

 

 

2. Document Purpose & History

 

This document is intended to provide the reader with the necessary information on MCIM/VCIM capacity when monitoring calls with call recording enabled

 

UCP – MCIM/VCIM capacity when monitoring calls with call recording enabled

 

 

If you are wanting to use call monitoring and you have call recording enabled, you need to consider the MCIM/VCIM resource on the system.

 

For each monitored call, it will use 4 MCIM/VCIM channels – 3 are used for the stations and one for the VM device.

 

 

 

 

 

 

 

 

 

 

 

 

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