Document name iPECS UCP/EMG80 – Busy out a CO line Author  Anita Robson Publish Date 1911/2018 Version  1.0

 

 

1. Version Information 

 

 

Date Author Update Information  Version 19/11/2018 Anita Robson 1st draft 1.0

 

 

2. Document Purpose & History

 

  

This document is intended to provide the reader with the necessary steps to busy out a CO line.

 

 

Busy out CO line

 

 

If you have an issue with one of your lines, you are able to busy the line out so that it isn’t selected when dialling 9 for a line.

 

From the attendant, dial TRANS/PGM 072 then press the line key you are having issues with.  The line key will flash to show not available.

 

Once the line issue has been resolved, do the same procedure to unlock