Document Name iPCECS UCP – Access denied when dialling a speed dial Author

Jess Portugal

Publish Date 04/09/2018 Version 1.0

 

 

1. Version Information 

 

Date Author  Update Information Version 02/10/2018 Jess Portugal 1st Draft

1.0

 

 

2. Document Purpose & History

 

This document is intended to provide the reader with the required information on what to do when you get access denied when dialling a speed dial. 

 

 

iPECS UCP – Access denied when dialling a speed dial

 

 

If you are getting the access denied error when trying to dial a speed dial, you should check PGM232 – System Speed Zone if the stations are added in Station Range to Access Zone and if the Speed Bin Range In Zone is correct for your stations.

 

 

 

 

In addition, you can select different speed bin ranges to different station ranges.

 

That means that some stations will have access to some speed dials, which can differ from others.