Document name iPECS One – Dialling Feature Codes Author  Simon Smith Publish Date 18/11/2022 Version  1

 

 

1. Version Information 

 

 

Date Author Update Information  Version 18/11/2022  Simon Smith 1st draft 1.0

 

 

2. Document Purpose & History

 

How to use the built in dial pad to dial feature codes.

 

Issue

Dialing other parties is easy on IPECS One, using the iPECS One’s directories to dial by name.

The following process can be used to dial feature codes.

 

Reason

To access internal system resources and services.

 

Check Point

N/A

 

Action

There are 2 keypads in IPECS One.

 

1) Keypad at idle (top right):

 

2) Keypad during call (available on the … button during call)

 

Use Dial Pad (1) to dial feature codes, from the idle screen. Use dial pad (2) to control Auto-Attendants and to send DTMF during calls