1. Version Information
2. Document Purpose & History
This document is intended to provide the reader with information on how to upgrade the call recording package
iPECS Cloud – Upgrading Call Recording package
First check the call recording package assigned to the user.
Click the button to remove the current package. Please do not save at this point or you will lose all call recordings.
Click on additional features. Please do not save at this point or you will lose all call recordings.
Add a new call recording package.
You can now save to move to the new storage package.
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