Document Name iPECS Cloud – Upgrading Call Recording package Author  Jess Portugal Publish Date 14/09/2020 Version 1.0

 

1. Version Information 

 

Date Author  Update Information Version 14/09/2020 Jess Portugal 1st Draft 1.0
 
 

2. Document Purpose & History

 

This document is intended to provide the reader with information on how to upgrade the call recording package 

 

 

 

iPECS Cloud – Upgrading Call Recording package 

 

 

 

 First check the call recording package assigned to the user.

 

 

 

Click the button to remove the current package. Please do not save at this point or you will lose all call recordings.

 

 

 

Click on additional features. Please do not save at this point or you will lose all call recordings. 

 

 

 

Add a new call recording package.

 

 

 

 

You can now save to move to the new storage package.