Document name iPECS Cloud – iPECS2Teams blind transfer Author  Josh Aldridge Publish Date 13/08/2020 Version  1.0

 

 

1. Version Information 

 

 

Date Author Update Information  Version 13/08/2020 Josh Aldridge 1st draft 1.0

 

 

2. Document Purpose & History

 

This document is intended to provide the reader with the necessary information to perform a blind transfer on the iPECS2Teams integration.

 

 

iPECS Cloud – iPECS2Teams blind transfer

 

  

To initiate a blind/unscreened transfer from the teams client you must first be on a connected call.

 

 

To do this dial the number into the dial pad and let the called number answer

 

 

 

Once the call has connected, click the 3 dots then choose transfer.

 

 

 

The transfer window will now show, dial the desired number and click transfer to complete the transfer. This can be an internal extension or an outside number.

 

 

 

 

 

“