Document name iPECS Cloud – Grandstream WP820 Wi-Fi Phone Setup Guide Author  Jess Portugal Publish Date 22/07/2022 Version  1.0

 

 

1. Version Information 

 

 

Date Author Update Information  Version 22/07/2022 Jess Portugal 1st Draft 1.0

 

 

2. Document Purpose & History

 

This document is intended to provide the reader with the Grandstream WP820 Wi-Fi Phone Setup Guide for iPECS Cloud.

 

 

Grandstream WP820 Wi-Fi Phone Setup Guide 

 

 

First plug in the Grandstream WP820 Wi-Fi phone then connect the phone to your Wi-Fi network. 

 

On the handset press Menu and navigate to Settings > Network Setting > Wi-Fi.

Set Wi-Fi to On and then navigate to Wi-Fi settings and select it. A list of Wi-Fi networks will be displayed.

Select the desired network and enter the correct password to connect.

Once connected, if you click on your Wi-Fi network you can see the phone’s IP address and use it to access the Web GUI.

 

 

 

Provision the phone on the Cloud as any 3rd party SIP device. The guide for the 3rd party SIP device is: iPECS Cloud – 3rd Party SIP User Setup

 

Login as admin in the Web GUI to change the account settings. The default user and password is “admin”.

 

Go to Account and set:

 

Account Active – should be ticked

 

SIP Server – your SIP Phone Registration IP Address (can be found on Cloud Reseller portal > Customer info > click on customer > Phone setting info)

 

SIP User ID: the extension User ID/Authentication ID on Cloud

SIP Authentication ID: the extension User ID/Authentication ID on Cloud

SIP Authentication Password: the extension Authentication Password on Cloud

 

Outbound Proxy: your SIP Phone Registration IP Address (can be found on Cloud Reseller portal > Customer info > click on customer > Phone setting info)

 

 

 

If you want to give access to the user to access and retrieve VMs, please set Voicemail Access Number to the customer’s Voicemail service number.

 

 

Scroll down and Save then press Apply to confirm the changes.

 

 

 

 

Then go to Codec Settings and set:

 

Preferred Vocoder: Only leave PCMA (G711a) selected on the list.

 

DTMF: Only select SIP INFO.

 

 

 

Again save and apply.

 

 

 

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