Document name iPECS Cloud – Error Message when deleting busy user Author  Mark Jones Publish Date 17/11/2022 Version  1

 

 

1. Version Information 

 

 

Date Author Update Information  Version 17/11/2022 Josh Aldridge 1st draft 1.0

 

 

2. Document Purpose & History

 

This document is intended to provide the reader with the error message meaning when deleting a busy user on the iPECS Cloud.

 

You receive the error message when you try to delete a busy user on the Customer Manager portal. The detailed error information shows “Check Extension State (see below)

In this case ensure the extension is idle and try again