Document name AlphaTag with Hunt Groups / ACD Author  Llewellyn Carson Publish Date 18/11/2021 Version  1.0 Reference  

 

 

1. Version Information 

 

Date Author Update Information  Version 18/11/2021 Llewellyn Carson 1st Draft 1.0                

 

 

2. Document Purpose & History

 

This document is intended to provide the reader with information on what happens in various scenarios with AlphaTag & Hunt Groups / ACD

 

AlphaTag with Hunt Groups / ACD

 

 

The attached document shows how to add an Alpha Tag and how this displays in various scenarios. 

 

 

 

 

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