Document name DSP Failure on IP Handset Author  Jack Deegan Publish Date 29/10/2018 Version  1.1

 

 

1. Version Information 

 

 

Date Author Update Information  Version 15/08/2015 Simon Colley 1st Draft 1.0 22/10/2018 Jack Deegan 2nd Draft 1.1

 

 

2. Document Purpose & History

 

  

This document is intended to provide the reader with information on what a DSP failure is. 

 

DSP Failure on IP Handset

 

 

If you have encountered an issue where your IP handset is displaying “DSP Failure” you will need to look at getting the handset repaired to continue using it. A “DSP Failure” indicates that the internal processor of the handset has failed.

 

The repair process can be found on our website, please see the below link.

 

https://portal.wearepragma.co.uk/resellers/pricing/order-management/warranty-and-repair.aspx