Document name iPECS UPC/EMG80 – Prime Line Author  Anita Robson Publish Date 22/10/2018 Version  1.0

 

 

1. Version Information 

 

 

Date Author Update Information  Version 22/10/2018 Anita Robson 1st draft 1.0

 

 

2. Document Purpose & History

 

This document is intended to provide the reader with the necessary steps to set up a Prime Line

 

Prime Line (Idle Line Selection)

 

When you go off-hook, the system normally provides ICM dial tone.  If desired, a station can be assigned to access a different pre-assigned system resource (Prime Line – otherwise known as Idle Line Selection).  The Prime Line can be any of the Idle Line Settings below:

 

  • Seize an outside Line
  • Call another station
  • Activate a Flex button feature
  • Call to pre-assigned Hunt group
  • Call to pre-assigned station Speed
  • Call to pre-assigned system Speed

 

Prime Line access can be defined as immediate (HOT) or delayed (WARM).

 

When assigned as immediate, the system provides access to the Prime Line feature as set.  With Delayed Prime Line, you receive normal Intercom dial tone for the length of the Prime Line Delay timer and after the delay, the Prime Line feature is accessed.  This allows you to make a selection overriding the Prime Line.

 

PGM 111

 

Enter the Station number and click LOAD

Change Order 7 to be either WARM (delayed) or HOT (immediate) and press SAVE

 

 

 

 

 

 

 

 

 

PGM 121

 

Enter the Station number and click LOAD

Select the desired option and press SAVE

 

 

PGM 180-182

 

If required you can change the length of the delay (WARM) by altering the below timer

 

  

 

 

 

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