Document Name iPECS UCP / Auto Attendant – Digit 5 not working Author  Jack Deegan Publish Date 30/01/2017 Version 1.1 Reference  8128419

 

1. Version Information 

 

Date Author  Update Information Version 30/01/2017 Jack Deegan 1st Draft 1.0 31/01/2018 Jack Deegan 2nd Draft  1.1        
 
 

2. Document Purpose & History

 

This document is intended to provide the reader with the required steps for resolving an issue with inputting 5 into an auto attendant. 

 

 

iPECS UCP100 / Auto Attendant – Digit 5 not working

 
 

If your encountering an issue where the system isn’t picking up the number 5, you can try the below.

 
– Enter PGM 133
– Change DTMF type to 2833
 
The system should now recognise the number.

 

 

 

 

 

 

 

 

 

 

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