Document name iPECS Cloud – Line setup  Author  Josh Aldridge Publish Date 13/09/2018 Version  1.1

 

 

1. Version Information 

 

 

Date Author Update Information  Version 13/09/18 Josh Aldridge 1st draft 1.0 15/02/2021 Jess Portugal 2nd draft 1.1

 

 

2. Document Purpose & History

 

This document is intended to provide the reader with the necessary steps on how to perform initial line setup on the iPECS Cloud.

 

Alternatively, please find the video here. 

 

 

 

iPECS Cloud – Line setup

 

 

In iPECS Cloud version 3 on wards you will need to perform some initial setup on your line settings before being able to make and receive calls. In the customer manager portal navigate to ‘Line Settings’ in the ‘Company’ drop down.
 

 

In default, your line settings will show as above. Click modify and choose your line configuration – this will need to be set to SIP input & SIP output unless you are using a line module. In the SIP In/Out Channel field you can enter your desired amount of channels as long as your licenses above are not exceeded.

 

Once this has been saved your customer will be able to make and receive calls.

 

 

 

 

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