Document name iPECS Cloud – LIP Phone TCP Signaling Author  Ethan Hart-Coombes Publish Date 23/06/2022 Version  1.0 Reference  

 

 

1. Version Information 

 

 

Date Author Update Information  Version 23/06/2022 Ethan Hart-Coombes 1st draft 1.0        

 

 

2. Document Purpose & History

 

With Cloud Version 5, LIP phones can signal the cloud system via TCP instead of the Usual UDP. A TCP connection is slower than UDP but has more reliable packet delivery, as TCP attempts to recover lost packets. This document details how to enable this on the Cloud Customer Manager Portal.

iPECS Cloud – LIP Phone TCP Signaling

 

  1. Under User > User Setup > Device Tab, Change the “Transport Mode” from UDP to TCP as below:

  2. Press “Save” to save the change. Now, this extension’s signaling will be done over TCP rather than UDP.

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