Document name Cloud – Diverting to a choice of mobile numbers using a flex key Author  Anita Robson Publish Date 08/06/2023 Version  1.0

 

 

1. Version Information 

 

 

  Date Author Update Information  Version 08/06/2023 Anita Robson 1st draft 1.0

 

 

2. Document Purpose & History

 

 

This document is intended to provide the reader with the necessary steps to divert to a choice of mobiles using a flex key

 

 

Diverting to a choice of mobile numbers using a flex key

 

 

If you need to divert your system at night to an engineer on call for example, but, there would be a different mobile number each day, you can use mobile extension to enable the customer to do it using a flex key on their handset.

 

  • Set up routing to the relevant station for the time of day you need to do this.
  • Set Mobile extension up for that station. You can enter up to 5 numbers.
  • Programme a flex key with the feature code Mobile Extension activate/deactivate.

 

When the user leaves for the day, they press the Mobile Extension Register key and choose which mobile number they want to forward to (1-5), followed by 1 for on.

 

They can press it again to deactivate the feature as above but this time, dial 0 for off

 

 

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