Document name  iPECS ONE – “Fail to access microphone or camera device. Please check the devices” issue Author  Jess Portugal Publish Date 17/11/2022 Version  1.0 Reference  

 

 

1. Version Information 

 

 

Date Author Update Information  Version 17/11/2022 Jess Portugal 1st draft 1.0

 

 

2. Document Purpose & History

 

This document is intended to provide the reader with the necessary information when you get the error “Fail to access microphone or camera device. Please check the devices” on iPECS ONE web.

 

 

iPECS ONE – “Fail to access microphone or camera device. Please check the devices” issue

 

If you are getting an error “Fail to access microphone or camera device. Please check the devices” when dialling a number, as below:

 

 

Please check Audio and Video settings are correct under the Cog Setting icon on iPECS ONE web. 

 

 

 

 

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