Document name External caller can’t hear hunt group greeting Author  Andy Aston Publish Date 22/11/22 Version  1.0 Reference  

 

 

1. Version Information 

 

Date Author Update Information  Version 22/11/22 Andy Aston   1.0                

 

This document is intended to provide the reader with information on issues where the external caller can’t hear the hunt group greeting.

External caller can’t hear hunt group greeting
• Issue
External caller can’t hear Hunt Group greeting.
• Reason
N/A
• Check Point
Hunt group greeting is provided using 183 Response.
In some circumstance, media channel is not established so that it needs to send 200OK instead of 183.
• Action
Configure a hunt group option in Customer Manager.
 

 

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