Technical Resources

iPECS Cloud Technical Resources currently includes: 

  • iPECS Cloud manuals

 

iPECS Cloud Manuals

Asset Name Description Download iPECS Cloud Customer Manager Administration Guide  Customer Manager Administration Guide Document 

Download [.pdf file]

iPECS Cloud Customer User Administration Guide   Customer User Administration Guide Document Download [.pdf file] iPECS Cloud Reseller Administration Guide  Reseller Administration Guide Document Download [.pdf file] iPECS Cloud Customer User Portal Guide  Customer User Portal Guide Document Download [.pdf file] iPECS Cloud Service Provider EMS Administrator Guide  Service Provider EMS Administration Guide Document Download [.pdf file] iPECS Cloud Feature Guide   Cloud Feature Guide Document Download [.pdf file]  iPECS Cloud ACD Report Administration Guide    ACD Report Administration Guide Document Download [.pdf file] Cloud QOS Guide   Cloud QoS Guide Document Download [.doc file] iPECS Cloud LCM     LCM/TNET Guide Powerpoint Download [.ppt file] iPECS Cloud Voicemail Extension        Cloud Voicemail Extension Guide Powerpoint Download [.ppt file] UCE Cloud Client Installation for Windows    UCE Client Windows Installation Guide Document Download [.pdf file] Call Recording – How to Add New Packages  Adding New Packages to Cloud Call Recording Guide Powerpoint Download [.ppt file]

 

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